Help & Support
Find answers to common questions, get in touch with our team, and learn how we keep your experience safe and enjoyable.
Frequently Asked Questions
What is CardVibez Club?
CardVibez Club is a social casino platform where adults can enjoy casino-style games for entertainment. You play with virtual coins in a fun, social environment — there is no real-money gambling on this site.
Is this real-money gambling?
No. CardVibez Club does not offer real-money gambling or any opportunity to win real money or prizes. All play is for entertainment with virtual currency that has no cash value.
How do virtual coins work?
Virtual coins are used only within CardVibez Club to play games and unlock features. They cannot be exchanged for real money or transferred outside the platform. Virtual coins hold no real-world monetary value. Wins and losses affect your virtual balance only.
How do I top up?
You can purchase additional virtual coins through our Virtual Store. Purchases are optional and for entertainment only — they do not constitute gambling stakes and do not pay out real-money prizes.
Is my data safe?
We take privacy and security seriously. We use appropriate technical and organisational measures to protect your information. For full details, please read our Privacy Policy.
Other resources
For more information and tools to manage your play, see:
Contact & details
Reach us by email or use the form below. We aim to respond during operating hours.
Business address
[Business Address]
Support email
Operating hours
Monday-Friday, 9:00 AM - 6:00 PM GMT
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